Every visitor, every bed, every sale — in one place
NugaCRM runs the whole showroom day: leads from Facebook and your website, the bed schedule, QR check-in, passes, device sales with instalments and the Friday Nuga Euro auction. Your team opens it on any computer or phone.
kinds of pass: abonament, visit pass, procedure pass
1 server
per showroom — data is never shared
0 apps
to install — it works in the browser
The showroom journey
From the first ad to the device in their home
NugaCRM follows each person along the path your showroom already works by — and shows you where people drop off.
1
Lead
Enquiries from Facebook and your website form land in one list, every 15 minutes.
2
Booking
A bed, or a seat at the group presentation, booked straight from the lead.
3
Visit
The QR card is scanned at reception and the right pass is spent automatically.
4
Pass
Free programme, abonament, visit pass or procedure pass — each tracked to the day.
5
Purchase
A serial-numbered device, a deposit, instalments and every payment due.
6
Referral
Who brought whom, and the Nuga Euro they earned for it.
What it does
Built around how a Nuga Best showroom actually works
Beds, presentations, the free programme, passes and device sales — not a generic CRM bent into shape.
Reception
Check-in in a second
Scan the visitor’s QR card with any phone camera: the visit is recorded and the right pass is spent. Someone new is registered and checked in in the same step.
The camera keeps scanning — one card after another
Birthdays, next booking and passes about to run out, at a glance
Filters for the free programme, no booking and needs attention
A warning when a phone number is already registered
Schedule
The bed schedule, the way your showroom runs
Every bed against every time slot, with the day’s occupancy on top. Book a bed directly, or a seat at the group presentation and assign the beds afterwards.
Guests hold a slot with a name and phone before they register
Move to another bed, mark arrived, cancel or rebook
Warns when a paying client is sent to a presentation, or a newcomer skips one
Holidays and closed days are closed on the schedule
Visitors
Everything about a visitor on one page
Contacts, passes, visits, purchases and what they want to buy next. One tap opens Viber, WhatsApp, Messenger or a call.
Abonament, visit pass and procedure pass side by side
Badges that tell you who is new, active, sleeping or lost
Wishes and objections: what stopped the purchase and what you offered
Referrals, gifts, team comments and signed consent documents
Leads
No lead is lost
Facebook lead ads, your website form and leads entered by hand arrive in one list. Every call ends with a next step: a call-back date, a booking or a reason.
Stages from New to Buyer, with the full history of calls
Book a bed or a presentation straight from the lead
Online booking from your website into free slots
Filter by campaign and period; print a call sheet
Sales and stock
Devices, deposits and instalments under control
Every device is tracked by serial number from the goods receipt to the customer. Deposits keep a unit reserved until it is fully paid; instalments show what is due and what is overdue.
Sold, received and outstanding for the month
Upcoming and overdue payments in one list
Stock by unit: in stock, reserved, sold, on trial
Promotions with their sales and turnover
Nuga Euro
The Friday auction runs itself
NugaCRM works out who earned Nuga Euro this week — five visits Monday to Friday, a friend’s first visit, a fully paid purchase. On Friday your team only hands them out.
Each week’s earnings calculated automatically
Every visitor’s balance, earned and spent
Results from the presentation added by hand
Nothing is deleted: a mistake is undone with a reason
Reports
Know what works — and who to call today
From the ad to the purchase: see how many leads came, booked, visited, took a pass and bought. Daily call lists show exactly who needs a call.
Lead funnel from received to bought, by source
Bed occupancy by hour of the day
Who to call: first visit without a return, no booking, sleeping, lost
Visitors, concerns and promotions reports
On any phone
Reception fits in a pocket
NugaCRM runs in the browser and installs to the home screen like an app. The bottom bar puts the QR scanner under your thumb, and dark mode keeps the evening shift easy on the eyes.
No app store, no installation, no updates to manage
Visitors scan their own card to see their passes and Nuga Euro
A printable QR card for every visitor
Who it is for
For dealers and for showroom owners
For Nuga Best dealers
Give every showroom in your network the same proven way of working.
The same system in every showroom, from the first day
Each showroom gets its own server and address
New versions are rolled out to every showroom
The same reports everywhere, so results can be compared
For showroom owners and CEOs
See your showroom as it really is — every lead, every bed, every euro.
How much of the ad budget turns into visits and purchases
Occupancy, money received and payments outstanding
Roles for consultants and managers; settings stay with you
Daily lists that tell your team who to call
Three roles, enforced on the server
1Consultant
Visitors, visits, schedule, leads, sales and the daily call lists.
2Manager
Adds promotions, the full reports, corrections to sales and stock write-offs.
3Owner
Adds the salon settings, the team, integrations and data export.
Security and privacy
Your data stays yours
Designed for personal data from the start — because a showroom holds names, phone numbers and what people say about their health.
A server per showroom
Each showroom has its own server and database. Nothing is shared between showrooms.
Two-factor sign-in
An authenticator app and recovery codes, plus limits on repeated login attempts.
Signed consent, on file
The Agreement and the Declaration are photographed into the visitor’s profile; consent can be withdrawn.
Automatic anonymisation
Optionally, visitors are anonymised when the three years on their Declaration run out.
Health notes never leave
Wellbeing notes and document photos are left out of the data export.
Your data, exportable
The owner can download the showroom’s data at any time.
Getting started
From request to first check-in
Request a demo
Tell us about your showroom and we will show you NugaCRM on demo data.
Your own server
We set up a separate server and address for your showroom.
Your settings
Beds, opening hours, presentations, passes and products — set to how you work.
Your team signs in
Staff get a link and a login, and reception starts scanning.
FAQ
Questions dealers and owners ask
Which languages does the CRM speak?
The interface is in Bulgarian and English, chosen per showroom.
Do we need to install anything?
No. NugaCRM runs in the browser on computers, tablets and phones, and can be added to a phone’s home screen like an app.
Can it take leads from our Facebook ads and website?
Yes. Leads from Facebook lead forms and from your website form are imported automatically every 15 minutes, and any that were missed are picked up on the next run. Your website can also book free slots directly.
Where is our data kept?
Each showroom has its own server and database. Nothing is shared with other showrooms, and the owner can export the data at any time.
Is it only for Nuga Best showrooms?
It is built around how Nuga Best showrooms work: beds, group presentations, the free programme, passes and device sales.
How much does it cost?
Request a demo — we will show you the system and send you an offer for your showroom or your network.
Request a demo
See NugaCRM on your own showroom’s day
Leave your details and we will get in touch to arrange a demonstration.
A walk-through of every part of the system
Answers for your showroom or your dealer network
No obligation
Thank you!
Your request has been received. We will get in touch shortly.